The Highlights

Ride the magical 4D flying bus driven by Donkey
9 immersive laugh-out-loud fairy-tale themed live shows
Visit the Fortune Teller in Rumpelstiltskin’s carriage
Step into Shrek's Swamp
Cook up a spell with the Muffin Man
Make your way through the Mirror Maze of Insanity
This voucher is valid for advanced bookings only which must be at least 72 hours from submitting the booking form.
Exchangeable Experience Gift

1 Location To Choose From

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London

The Main Event

Step into the swampy, hilarious, and enchanting world of everyone’s favourite ogre with Shrek’s Adventure in London. Perfect for families, friends, or anyone young at heart, this immersive experience turns a day out into a magical journey packed with laughter, adventure, and unforgettable moments. From mischievous fairytale characters to incredible interactive shows, it’s a gift that promises fun from the moment the adventure begins.

Guests enter the experience through a charming, storybook-style entrance, immediately transported into the colourful, quirky world of Shrek. Each step reveals a mix of live actors, interactive storytelling, and state of the art special effects, making visitors feel as though they’ve stepped straight into the films. The journey spans multiple themed zones, each bursting with magic, humour, and fairytale fun. Every corner offers new surprises, from meeting familiar characters to navigating the whimsical challenges that bring the story to life.

At the heart of the adventure is the live-action, interactive show, where visitors become part of the story. Guests can help Shrek, Donkey, and friends on their mission to rescue Princess Fiona, making choices along the way that shape the adventure. With clever humour and engaging performances, the show delights audiences of all ages, keeping children captivated and grown ups laughing along with the antics.

Throughout the attraction, guests encounter a host of other fairytale characters, from Puss in Boots and the Gingerbread Man to the Three Little Pigs and beyond.

Ideal for birthdays, family outings, or a fun treat for children and adults alike, it’s the perfect way to experience the beloved world of Shrek in a hands-on, engaging way.

Important Bits

Important to Note

Tours last approximately 1 hour excluding any additional queuing times - The time on your ticket is the time you are allowed to enter the building and queue. Queue times differ depending on attendance levels and can go from 10-30 minutes.

Please note that this is a highly sensory experience with many different sights, sounds and smells. There are shows and areas of Shrek’s Adventure that contain strobe lighting which may affect those suffering from photosensitive epilepsy. We recommend speaking to a member of the team before you enter and begin your tour so they can fully brief you on locations strobe lighting is used.

Please also be aware that the 4D bus at the start of the adventure is a simulation experience that includes water spray, air blasts, fog and aroma. The bus is not suitable for guests who suffer from Epilepsy, motion sickness, asthma and any other chronic illness.

When

Please note that this voucher is valid for advanced bookings only which must be at least 72 hours from submitting the booking form.

Usual Opening Hours*

Mon, Tue, Wed, Fri: 10am to 3pm (last tour)
Thursday: 11am to 3pm (last tour)
Saturday: 10am to 4pm (last tour)
Sunday: 10am to 4pm (last tour)

*Opening hours are subject to change and may be extended during holiday periods.

Please note that this attraction is closed on Christmas Day.

British Sign Language friendly tours are available on the second Saturday of every month.

Validity

Your voucher is valid for 12 Months from the date of issue.

Please note you must have booked and taken your experience before the expiry date.

Who Can Go

Adult: 16+
Child: 2-15
Infants aged 0-2 go free (please advise on the booking form so we can book them a free ticket)
Guests under 16 must be accompanied by an adult (18+)
The attraction is most suitable for children aged 6 and over
Buggies / prams are not permitted onto the tour at Shrek's Adventure London. There is a buggy park provided on the first floor before your tour begins
The majority of the facilities are designed to be fully accessible to disabled guests however it may not be possible for all guests to access the magic bus ride (Please see the FAQs for the full list of restrictions)
Please be aware that the 4D bus at the start of the adventure is a simulation experience that includes water spray, air blasts, fog and aroma. The bus is not suitable for guests who suffer from Epilepsy, motion sickness, asthma and any other chronic illness
Mobility Scooters and wheelchair bookings cannot be accommodated under this voucher, and must be booked directly with the supplier
Guests with accessible needs are entitled to a free carer ticket. You must purchase at least 1 full-priced ticket to be able to request a carer ticket on your booking form. On the day of your visit, you must present proof of eligibility (Please see the FAQs for examples of this)
Shrek’s Adventure is mainly delivered by actors, voice over audio and projected images. Guests with low vision or have a visual impairment or have hearing difficulties may struggle to experience the attraction fully
Although there are moments you can sit throughout the tour the majority of the time you will be standing and walking over uneven flooring
There are also sections of the tour that may not be suitable for those with back, neck or spine injuries (These areas can include chair movements in some shows)
If you have a pacemaker or have a heart condition please make yourself known to a member of the team to discuss the areas of the tour which may not be suitable for you
Some characters may be scary for certain people, including the witches (who you will see in animation) and costume characters like Shrek, and any seasonal visitors
Assistance dogs are welcome in Shrek's Adventure, however due to health and safety regulations they are not permitted on the ride. Please note there are loud noises, mist and lighting effects and smells that may be confusing for assistance animals
There are toilets at the start of the tour only

What about Insurance?

The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.

A cancellation indemnity, subject to terms, is included with every voucher.

How it Works

All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.

FAQs

How long will my visit last?
Tours last approximately 1 hour excluding any additional queuing times. There is an interactive area at the end of the tour where you can meet your favourite friends from other DreamWorks worlds like Kung Fu Panda and How to Train Your Dragon; you may spend as long as you want in this area. The time on your ticket is the time you are allowed to enter the building and queue. Queue times differ depending on attendance levels and can go from 10-30 minutes.

What do I do if I want to leave the attraction?
If at any time you need to leave the attraction, simply speak to the actor in the show you are in and they will arrange for someone to help you to the nearest exit as soon as possible.

What can I expect?
Shrek's Adventure! London is an immersive, walkthrough experience where a whole cast of your favourite Shrek characters brings the story to life around you.

What if I don't speak English?
The tours are run only in English. Unfortunately at this time, audio guides are not available.

Is it scary?
There are some moments of mild peril which some younger guests may find scary.

Is Shrek's Adventure suitable for pregnant people?
Pregnant people are welcome at Shrek's Adventure! London but please be aware this is a mostly standing or walking experience with little chance to sit down.

Can I take photos when on the tour?
Photography is not permitted at any time whilst on the main tour. You can take photos in the admission area and at the end of the tour.

Can wheelchairs be accommodated?
Only a limited number of wheelchairs can be accommodated at this attraction. Wheelchair bookings cannot be accommodated under this voucher as a result of this, and must be booked directly with the supplier.

Can I book a free carers ticket?
Guests with accessible needs are entitled to a free carer ticket. You must purchase at least 1 full-priced ticket to be able to request a carer ticket on your booking form. On the day of your visit, you must present one of the following documents as proof of eligibility:

- Entitlement to Disability Living Allowance for children under 16
- Personal Independent payments for those aged 16-64
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit book
- A Blue or Orange badge
- BD8 or a Certificate of Visual Impairment (CVI)
- International Proof of Disability
- A local authority registration document (which is local to the attraction where it is being submitted).
- A recognised Assistance Dog ID Card
- Credability’s Access Card

Are there any restrictions for the Magic Bus?
The magic bus includes water sprays, air blasts, fog and aromas. You should not experience this section of the tour if you suffer from any disorder or condition that may be affected by any of the these.
The bus is also not suitable for guests who suffer from the conditions below:

- Epilepsy
- Motion sickness
- Asthma
- Any other chronic illness
- The bus is accessible to wheelchair users who are able to transfer up one step, into the seat and have the ability to sit upright.

Is there a dress code?
There is no dress code but you may want to wear comfy shoes as majority of the tour will be spent standing.

Can I book a free infants ticket?
Free infant tickets can be requested on your booking form. You must purchase at least 1 full priced ticket to be able to request an infant ticket(s) on your booking form.

Is there a cloakroom?
There is no cloakroom at Shrek's Adventure. Please also note that suitcases or large items of hand luggage are not allowed into this attraction. Handbags and backpacks up to a 30litre capacity will be permitted.
Buggies / prams are not permitted onto the tour at Shrek's Adventure London. There is a buggy park provided on the first floor before your tour begins.

Shrek’s Adventure! London Entrance