Extensions & Exchanges

What if the recipient doesn’t like the gift I have chosen?

This is one of the perks of purchasing through WonderDays, as no matter how well you know someone, you might not always make the right choice of their perfect gift.
So as long as the voucher hasn’t been booked with the experience provider, they can instead choose to swap it for a different experience. Just enter the vouchers at checkout as form of payment.

So I can exchange my experience for something else?

As long as your WonderDays voucher hasn’t yet been booked or transferred to the experience provider, yes, you can change it for another experience. You can also exchange more than one voucher for something else – the total amount will then be combined for you to use for an alternative experience.
If you would like to exchange more than once, this is also possible as long as the new voucher has not been activated. We try to be as flexible as possible.

Can I extend my voucher?

As long as your WonderDays voucher has not expired, you can extend its validity for £20 per experience. Do this by logging in to www.wonderdays.co.uk/my-voucher.

My experience voucher has expired - what can I do?

If your voucher has expired in the past 90 days and is still a product we offer at WonderDays, then you will be able to re-open and extend the voucher for an additional twelve months for £20 per experience. This can be done by logging in at www.wonderdays.co.uk/my-voucher.

If your voucher expired more than three months ago, then unfortunately we cannot offer an extension as we can only offer extensions within 3 months of the expiry date.

My gift card has expired, can this be extended?

Unfortunately not, once a gift card has expired the balance becomes void. However, we do offer a goodwill period of 90 days, when our system will allow the gift card to be used within that time as normal.

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